{"title":"Shop Kituwa IT","description":"\u003cp\u003eProfessional IT services, business launch packages, emergency remote support, and private server systems from Kituwa IT.\u003c\/p\u003e","products":[{"product_id":"entry-private-server-installed-configured","title":"Entry Server","description":"\u003ch2\u003eA few people running one or two light applications.\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003e$699 server package.\u003c\/strong\u003e Software installed before shipping. Final setup and ongoing help are optional paid services.\u003c\/p\u003e\u003ch3\u003eIncluded hardware\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eTested business desktop PC; refurbished hardware may be used\u003c\/li\u003e\n\u003cli\u003eDual-core processor minimum; quad-core supplied where appropriate\u003c\/li\u003e\n\u003cli\u003e8 GB RAM\u003c\/li\u003e\n\u003cli\u003e256 GB SSD for the operating system and applications\u003c\/li\u003e\n\u003cli\u003eSeparate 1 TB HDD for data storage\u003c\/li\u003e\n\u003cli\u003eGigabit Ethernet\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat the package price includes\u003c\/h3\u003e\u003cp\u003eA built-to-order server, assembly, testing, a compatible operating system, and installation of the compatible software you request. We apply the settings you provide where they can be completed before shipment. Installation of your chosen compatible software before shipping is included; custom development, paid licenses, migration, and on-site or remote setup and testing are separate.\u003c\/p\u003e\u003ch3\u003eChoose how to get started\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eSelf-setup:\u003c\/strong\u003e You can purchase without a consultation. We collect your software, operating-system and configuration requests before building, then ship the server or arrange local delivery. You are responsible for final network setup, user accounts, access permissions, backups and ongoing administration. This option is available for experienced customers; we recommend a consultation or remote setup for most businesses.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRemote setup add-on — recommended:\u003c\/strong\u003e With your agreement, we can prepare secure remote access before delivery. Once you connect power and a working internet connection, we complete the agreed final configuration remotely at a scheduled time. Remote access is enabled only with your authorization. Remote setup, maintenance, monitoring, training and technical help are separately priced services.\u003c\/p\u003e\u003ch3\u003eBuild and delivery\u003c\/h3\u003e\u003cp\u003eEnter software and OS requests on the product page, or provide them in your order note. Exact components, software compatibility, requested settings, build timing and delivery arrangements are confirmed before we order components. Alternative drive sizes or hardware changes require a quote; the listed price covers the stated configuration. Shipping, local delivery, tax and any service add-ons are shown or quoted separately. Do not include passwords in your order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStorage:\u003c\/strong\u003e Drive capacities are nominal; formatted capacity is lower. RAID and mirroring improve availability but do not replace an independent backup.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e One-year limited hardware warranty and 90-day workmanship coverage apply to the supplied hardware and agreed pre-shipment work. Ongoing technical support is not included. \u003ca href=\"\/pages\/warranty-support\"\u003eRead warranty and support details\u003c\/a\u003e.\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/contact\"\u003eAsk Kituwa IT about setup or a custom configuration\u003c\/a\u003e\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"Entry Server","offer_id":48330215751867,"sku":"SBS-ENTRY-001","price":699.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-entry-server.png?v=1789575294"},{"product_id":"business-private-server-installed-configured","title":"Small Business Server","description":"\u003ch2\u003eA capable desktop-based server for a small business that wants room to grow and redundant storage.\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003e$1,500 server package.\u003c\/strong\u003e Software installed before shipping. Final setup and ongoing help are optional paid services.\u003c\/p\u003e\u003ch3\u003eIncluded hardware\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eExpandable business desktop tower\u003c\/li\u003e\n\u003cli\u003e8-core processor\u003c\/li\u003e\n\u003cli\u003e32 GB RAM\u003c\/li\u003e\n\u003cli\u003e1 TB NVMe boot and application drive\u003c\/li\u003e\n\u003cli\u003eTwo 2 TB HDDs in a mirror: 2 TB nominal usable storage before formatting\u003c\/li\u003e\n\u003cli\u003eGPU with hardware transcoding for compatible software and codecs\u003c\/li\u003e\n\u003cli\u003eGigabit Ethernet or better\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat the package price includes\u003c\/h3\u003e\u003cp\u003eA built-to-order server, assembly, testing, a compatible operating system, and installation of the compatible software you request. We apply the settings you provide where they can be completed before shipment. Installation of your chosen compatible software before shipping is included; custom development, paid licenses, migration, and on-site or remote setup and testing are separate.\u003c\/p\u003e\u003ch3\u003eChoose how to get started\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eSelf-setup:\u003c\/strong\u003e You can purchase without a consultation. We collect your software, operating-system and configuration requests before building, then ship the server or arrange local delivery. You are responsible for final network setup, user accounts, access permissions, backups and ongoing administration. This option is available for experienced customers; we recommend a consultation or remote setup for most businesses.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRemote setup add-on — recommended:\u003c\/strong\u003e With your agreement, we can prepare secure remote access before delivery. Once you connect power and a working internet connection, we complete the agreed final configuration remotely at a scheduled time. Remote access is enabled only with your authorization. Remote setup, maintenance, monitoring, training and technical help are separately priced services.\u003c\/p\u003e\u003ch3\u003eBuild and delivery\u003c\/h3\u003e\u003cp\u003eEnter software and OS requests on the product page, or provide them in your order note. Exact components, software compatibility, requested settings, build timing and delivery arrangements are confirmed before we order components. Alternative drive sizes or hardware changes require a quote; the listed price covers the stated configuration. Shipping, local delivery, tax and any service add-ons are shown or quoted separately. Do not include passwords in your order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStorage:\u003c\/strong\u003e Drive capacities are nominal; formatted capacity is lower. RAID and mirroring improve availability but do not replace an independent backup.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e One-year limited hardware warranty and 90-day workmanship coverage apply to the supplied hardware and agreed pre-shipment work. Ongoing technical support is not included. \u003ca href=\"\/pages\/warranty-support\"\u003eRead warranty and support details\u003c\/a\u003e.\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/contact\"\u003eAsk Kituwa IT about setup or a custom configuration\u003c\/a\u003e\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"Small Business Server","offer_id":48330215817403,"sku":"SBS-BUSINESS-001","price":1500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-small-business-server.png?v=1789575304"},{"product_id":"professional-private-server-installed-configured","title":"Business Pro Server","description":"\u003ch2\u003eFor growing teams, heavier multitasking, larger libraries, and more demanding media workflows.\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003e$2,299 server package.\u003c\/strong\u003e Software installed before shipping. Final setup and ongoing help are optional paid services.\u003c\/p\u003e\u003ch3\u003eIncluded hardware\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eExpandable workstation-class tower\u003c\/li\u003e\n\u003cli\u003eHigher-performance 8-core processor with at least 16 threads\u003c\/li\u003e\n\u003cli\u003e64 GB RAM minimum\u003c\/li\u003e\n\u003cli\u003e2 TB NVMe boot and application drive\u003c\/li\u003e\n\u003cli\u003eFour 4 TB HDDs in RAID 10: 8 TB nominal usable storage before formatting\u003c\/li\u003e\n\u003cli\u003eHigher-tier GPU with hardware transcoding; exact model and codec support confirmed before build\u003c\/li\u003e\n\u003cli\u003e2.5 Gigabit Ethernet\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat the package price includes\u003c\/h3\u003e\u003cp\u003eA built-to-order server, assembly, testing, a compatible operating system, and installation of the compatible software you request. We apply the settings you provide where they can be completed before shipment. Installation of your chosen compatible software before shipping is included; custom development, paid licenses, migration, and on-site or remote setup and testing are separate.\u003c\/p\u003e\u003ch3\u003eChoose how to get started\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eSelf-setup:\u003c\/strong\u003e You can purchase without a consultation. We collect your software, operating-system and configuration requests before building, then ship the server or arrange local delivery. You are responsible for final network setup, user accounts, access permissions, backups and ongoing administration. This option is available for experienced customers; we recommend a consultation or remote setup for most businesses.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRemote setup add-on — recommended:\u003c\/strong\u003e With your agreement, we can prepare secure remote access before delivery. Once you connect power and a working internet connection, we complete the agreed final configuration remotely at a scheduled time. Remote access is enabled only with your authorization. Remote setup, maintenance, monitoring, training and technical help are separately priced services.\u003c\/p\u003e\u003ch3\u003eBuild and delivery\u003c\/h3\u003e\u003cp\u003eEnter software and OS requests on the product page, or provide them in your order note. Exact components, software compatibility, requested settings, build timing and delivery arrangements are confirmed before we order components. Alternative drive sizes or hardware changes require a quote; the listed price covers the stated configuration. Shipping, local delivery, tax and any service add-ons are shown or quoted separately. Do not include passwords in your order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStorage:\u003c\/strong\u003e Drive capacities are nominal; formatted capacity is lower. RAID and mirroring improve availability but do not replace an independent backup.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e One-year limited hardware warranty and 90-day workmanship coverage apply to the supplied hardware and agreed pre-shipment work. Ongoing technical support is not included. \u003ca href=\"\/pages\/warranty-support\"\u003eRead warranty and support details\u003c\/a\u003e.\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/contact\"\u003eAsk Kituwa IT about setup or a custom configuration\u003c\/a\u003e\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"Business Pro Server","offer_id":48330215850171,"sku":"SBS-PRO-001","price":2299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-business-pro-server.png?v=1789575309"},{"product_id":"ultra-private-server-installed-configured","title":"High Capacity Server","description":"\u003ch2\u003eFor many simultaneous services, large data collections, and workloads that benefit from more CPU cores.\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003e$3,999 server package.\u003c\/strong\u003e Software installed before shipping. Final setup and ongoing help are optional paid services.\u003c\/p\u003e\u003ch3\u003eIncluded hardware\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eProfessionally refurbished or new workstation\/server platform, confirmed before we order components\u003c\/li\u003e\n\u003cli\u003e32 physical CPU cores total; single- or dual-processor platform depending on availability\u003c\/li\u003e\n\u003cli\u003e128 GB RAM; ECC where supported by the selected platform\u003c\/li\u003e\n\u003cli\u003eTwo 2 TB NVMe drives mirrored for the operating system and applications\u003c\/li\u003e\n\u003cli\u003eFour 8 TB HDDs in RAID 10: 16 TB nominal usable storage before formatting\u003c\/li\u003e\n\u003cli\u003eGPU with hardware transcoding for compatible software and codecs\u003c\/li\u003e\n\u003cli\u003e10 Gigabit Ethernet; compatible network equipment required to use full speed\u003c\/li\u003e\n\u003cli\u003e1500 VA UPS included\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat the package price includes\u003c\/h3\u003e\u003cp\u003eA built-to-order server, assembly, testing, a compatible operating system, and installation of the compatible software you request. We apply the settings you provide where they can be completed before shipment. Installation of your chosen compatible software before shipping is included; custom development, paid licenses, migration, and on-site or remote setup and testing are separate.\u003c\/p\u003e\u003ch3\u003eChoose how to get started\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eSelf-setup:\u003c\/strong\u003e You can purchase without a consultation. We collect your software, operating-system and configuration requests before building, then ship the server or arrange local delivery. You are responsible for final network setup, user accounts, access permissions, backups and ongoing administration. This option is available for experienced customers; we recommend a consultation or remote setup for most businesses.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRemote setup add-on — recommended:\u003c\/strong\u003e With your agreement, we can prepare secure remote access before delivery. Once you connect power and a working internet connection, we complete the agreed final configuration remotely at a scheduled time. Remote access is enabled only with your authorization. Remote setup, maintenance, monitoring, training and technical help are separately priced services.\u003c\/p\u003e\u003ch3\u003eBuild and delivery\u003c\/h3\u003e\u003cp\u003eEnter software and OS requests on the product page, or provide them in your order note. Exact components, software compatibility, requested settings, build timing and delivery arrangements are confirmed before we order components. Alternative drive sizes or hardware changes require a quote; the listed price covers the stated configuration. Shipping, local delivery, tax and any service add-ons are shown or quoted separately. Do not include passwords in your order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStorage:\u003c\/strong\u003e Drive capacities are nominal; formatted capacity is lower. RAID and mirroring improve availability but do not replace an independent backup.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e One-year limited hardware warranty and 90-day workmanship coverage apply to the supplied hardware and agreed pre-shipment work. Ongoing technical support is not included. \u003ca href=\"\/pages\/warranty-support\"\u003eRead warranty and support details\u003c\/a\u003e.\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/contact\"\u003eAsk Kituwa IT about setup or a custom configuration\u003c\/a\u003e\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"High Capacity Server","offer_id":48330215915707,"sku":"SBS-ULTRA-001","price":3999.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-high-capacity-server.png?v=1789575314"},{"product_id":"essentials-server","title":"Essentials Server","description":"\u003ch2\u003eAn affordable desktop-based server for a small team and everyday apps.\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003e$900 server package.\u003c\/strong\u003e Software installed before shipping. Final setup and ongoing help are optional paid services.\u003c\/p\u003e\u003ch3\u003eIncluded hardware\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eTested business desktop PC; refurbished hardware may be used\u003c\/li\u003e\n\u003cli\u003eQuad-core processor rated at 3 GHz or higher\u003c\/li\u003e\n\u003cli\u003e16 GB RAM\u003c\/li\u003e\n\u003cli\u003e512 GB SSD for the operating system and applications\u003c\/li\u003e\n\u003cli\u003eSeparate 2 TB HDD for data storage\u003c\/li\u003e\n\u003cli\u003eEntry-level GPU with hardware transcoding for compatible software and codecs\u003c\/li\u003e\n\u003cli\u003eGigabit Ethernet\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhat the package price includes\u003c\/h3\u003e\u003cp\u003eA built-to-order server, assembly, testing, a compatible operating system, and installation of the compatible software you request. We apply the settings you provide where they can be completed before shipment. Installation of your chosen compatible software before shipping is included; custom development, paid licenses, migration, and on-site or remote setup and testing are separate.\u003c\/p\u003e\u003ch3\u003eChoose how to get started\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eSelf-setup:\u003c\/strong\u003e You can purchase without a consultation. We collect your software, operating-system and configuration requests before building, then ship the server or arrange local delivery. You are responsible for final network setup, user accounts, access permissions, backups and ongoing administration. This option is available for experienced customers; we recommend a consultation or remote setup for most businesses.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eRemote setup add-on — recommended:\u003c\/strong\u003e With your agreement, we can prepare secure remote access before delivery. Once you connect power and a working internet connection, we complete the agreed final configuration remotely at a scheduled time. Remote access is enabled only with your authorization. Remote setup, maintenance, monitoring, training and technical help are separately priced services.\u003c\/p\u003e\u003ch3\u003eBuild and delivery\u003c\/h3\u003e\u003cp\u003eEnter software and OS requests on the product page, or provide them in your order note. Exact components, software compatibility, requested settings, build timing and delivery arrangements are confirmed before we order components. Alternative drive sizes or hardware changes require a quote; the listed price covers the stated configuration. Shipping, local delivery, tax and any service add-ons are shown or quoted separately. Do not include passwords in your order.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eStorage:\u003c\/strong\u003e Drive capacities are nominal; formatted capacity is lower. RAID and mirroring improve availability but do not replace an independent backup.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e One-year limited hardware warranty and 90-day workmanship coverage apply to the supplied hardware and agreed pre-shipment work. Ongoing technical support is not included. \u003ca href=\"\/pages\/warranty-support\"\u003eRead warranty and support details\u003c\/a\u003e.\u003c\/p\u003e\u003cp\u003e\u003ca href=\"\/pages\/contact\"\u003eAsk Kituwa IT about setup or a custom configuration\u003c\/a\u003e\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"Essentials Server","offer_id":48370417631419,"sku":"KIT-ESSENTIALS-001","price":900.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-essentials-server.png?v=1789575299"},{"product_id":"emergency-remote-it-support","title":"Emergency Remote IT Support","description":"\u003cp\u003e\u003cstrong\u003eNeed urgent Linux or server help? Check availability through the website inbox before purchasing.\u003c\/strong\u003e A 15–60 minute start window is available only after we confirm availability, your issue and a working remote-access method. Contact us before purchasing.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e Use the website inbox or live chat first.\u003c\/strong\u003e An order alone does not reserve immediate availability.\u003c\/p\u003e\n\u003ch2\u003eChoose your support time\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e1 hour — $125\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e3 hours — $375\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e6 hours — $600\u003c\/strong\u003e ($100 per hour)\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eOne-time remote support service. No physical item is shipped. Select your time option above; quantity 1 purchases one selected block.\u003c\/p\u003e\n\u003ch2\u003eWhat I can help with\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eLinux system administration, desktop and server troubleshooting.\u003c\/li\u003e\n\u003cli\u003eDocker and Docker Compose: failed containers, logs, networking, volumes and configuration.\u003c\/li\u003e\n\u003cli\u003eSSH connectivity, authorized user access, permissions and sudo configuration.\u003c\/li\u003e\n\u003cli\u003eUFW firewall rules and connectivity troubleshooting.\u003c\/li\u003e\n\u003cli\u003eServer health checks: CPU, memory, disk space, logs, services and resource bottlenecks.\u003c\/li\u003e\n\u003cli\u003ePackage updates, dependency issues and failed systemd services.\u003c\/li\u003e\n\u003cli\u003eNginx\/Apache, reverse proxies, DNS and TLS certificate troubleshooting.\u003c\/li\u003e\n\u003cli\u003eSelf-hosted applications such as Nextcloud, Immich and Paperless-ngx, where supported.\u003c\/li\u003e\n\u003cli\u003eBackup configuration and restore troubleshooting when usable backups are available.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eTell me what is happening before ordering so I can confirm whether the issue fits my skills and can be worked on remotely.\u003c\/p\u003e\n\u003ch2\u003eHow emergency support works\u003c\/h2\u003e\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact me first.\u003c\/strong\u003e Use the website inbox or live chat. Describe the problem, operating system, urgency and available access. We confirm availability, scope, your remote-access readiness and the expected start time.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePurchase the agreed time block.\u003c\/strong\u003e Use an email address and phone number where I can reach you. The confirmed 15–60 minute start window runs from successful payment, provided you are available and access is ready.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eI reach out after payment.\u003c\/strong\u003e Once your order is received, I contact you using the agreed channel and request the connection details and access needed to begin. SSH or another mutually agreed remote-access method can be used.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWe work through the issue.\u003c\/strong\u003e I diagnose the problem, make agreed changes and explain findings and next steps. Additional time or paid third-party services require your approval.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch2\u003eRemote-access requirements\u003c\/h2\u003e\u003cp\u003eYou must own the machine or be authorized to approve work on it. Have a powered-on machine with working internet and a reachable SSH service, hosting console or compatible remote-desktop tool. Administrative access may be needed. Remain reachable during the session; some work requires you or someone on-site to restart equipment or approve access.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eDo not put passwords, private SSH keys, recovery codes or other secrets in checkout notes, ordinary email or website chat.\u003c\/strong\u003e We agree on a secure access method after purchase. Prefer a temporary account, temporary authorized SSH key or approved remote session; revoke temporary access when the work is complete.\u003c\/p\u003e\n\u003ch2\u003eService limits and important terms\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvailability must be confirmed before purchase.\u003c\/strong\u003e The 15–60 minute window is a conditional start target, not a promise of resolution within that time or a 24\/7 response guarantee. Delayed access, payment issues or lack of contact can delay the session.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eYou purchase time and expertise, not a guaranteed outcome.\u003c\/strong\u003e Diagnosis, investigation, access troubleshooting, agreed configuration changes and explanation count toward support time, even if an issue cannot be fully resolved. Time begins when the agreed session starts, not while you wait for initial contact. No extra time is charged without approval.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote work has limits.\u003c\/strong\u003e Hardware repairs, on-site work, inaccessible machines, unsupported software, major migrations and specialist data recovery or incident forensics may need a separate service or referral. Third-party outages and vendor restrictions may prevent a fix.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtect your data.\u003c\/strong\u003e Have a current backup where possible, and disclose missing backups or critical workloads before work starts. Changes, updates and restarts can cause downtime or affect data. We discuss disruptive changes before proceeding; a health check is not a security certification or a guarantee against future failure.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnused time and scheduling.\u003c\/strong\u003e Confirm how any unused time, breaks or follow-up sessions will be handled before purchasing. A larger block does not automatically reserve uninterrupted availability. If an order is placed without prior confirmation, contact me immediately to arrange availability or discuss cancellation before work begins.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScope.\u003c\/strong\u003e This purchase does not include hardware, software licenses, cloud fees, ongoing monitoring or unlimited follow-up support. Only authorized systems and agreed tasks are covered.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eReady to check availability?\u003c\/strong\u003e Use the website inbox or live chat before placing your order.\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"1 hour","offer_id":48371874201787,"sku":"KIT-EMERGENCY-1H","price":125.0,"currency_code":"USD","in_stock":true},{"title":"3 hours","offer_id":48371874234555,"sku":"KIT-EMERGENCY-3H","price":375.0,"currency_code":"USD","in_stock":true},{"title":"6 hours","offer_id":48371874267323,"sku":"KIT-EMERGENCY-6H","price":600.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0740\/9401\/8747\/files\/kituwa-emergency-support-solid-navy.png?v=1789643251"},{"product_id":"business-launch-package-shopify-website-logo-500-business-cards","title":"Business Launch Package — Shopify Website, Logo \u0026 500 Business Cards","description":"\u003cp\u003e\u003cstrong\u003eYour business, ready to meet its first customers.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLaunch with a professional Shopify website, a coordinated logo, and 500 printed business cards—all put together by Kituwa IT. Give customers a clear way to learn about your business, ask questions, and buy your products or services.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e$2,495 one-time package price.\u003c\/strong\u003e Shopify, domain registration, email hosting, payment processing, and any approved paid apps or themes are separate.\u003c\/p\u003e\n\u003ch2\u003eA complete Shopify website\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eA mobile-friendly website built around your business using a customized Shopify theme, with coordinated colors, typography, navigation, and calls to action.\u003c\/li\u003e\n\u003cli\u003eUp to eight main content pages—for example Home, About, Services, How It Works, FAQ, Contact, and two additional business-specific pages. Store, product, cart, and standard policy pages are additional to this allowance.\u003c\/li\u003e\n\u003cli\u003eSetup of up to ten product or service listings, with up to three variants each, using your supplied pricing and product information.\u003c\/li\u003e\n\u003cli\u003eProduct collections, shopping cart, standard Shopify checkout, and payment-provider setup assistance, subject to provider approval.\u003c\/li\u003e\n\u003cli\u003eLive chat setup so you can respond to visitors, plus a contact form, FAQ section, and clear consultation or purchase links. Staffing the chat remains your responsibility.\u003c\/li\u003e\n\u003cli\u003eCustomer account and order-notification setup, plus basic shipping settings where applicable and tax settings based on instructions you provide.\u003c\/li\u003e\n\u003cli\u003eSetup of one standard appointment-booking integration or one standard subscription integration if needed and compatible. App charges are separate.\u003c\/li\u003e\n\u003cli\u003eDrafting and editing concise page copy from your business questionnaire, with your approval of all claims and details.\u003c\/li\u003e\n\u003cli\u003eFormatting and placement of your supplied product images, plus up to five simple branded service graphics. Product photography is separate.\u003c\/li\u003e\n\u003cli\u003eTwo consolidated rounds of website revisions before launch.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTwo simple interactive website tools\u003c\/h2\u003e\n\u003cp\u003eHelp visitors understand your services and choose what to buy. Includes up to two tools such as a price estimator, savings calculator, package selector, comparison tool, or guided service questionnaire.\u003c\/p\u003e\n\u003cp\u003eEach tool includes one agreed workflow, up to ten inputs, and a results screen using fixed rules and data you provide. Tools run within the website without a separate backend. Features requiring external APIs, AI services, custom databases, user dashboards, complex scheduling, or custom checkout pricing are quoted separately. Estimates do not automatically change checkout prices.\u003c\/p\u003e\n\u003ch2\u003eLogo design with three revision rounds\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eTwo initial logo directions, followed by refinement of your chosen direction.\u003c\/li\u003e\n\u003cli\u003eThree consolidated rounds of revisions to the selected concept.\u003c\/li\u003e\n\u003cli\u003eFinal logo supplied as scalable SVG, print-ready PDF, and transparent PNG, with light and dark versions.\u003c\/li\u003e\n\u003cli\u003eA simple brand reference sheet with your colors and fonts, plus a website favicon and social profile image.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eA revision round means one collected set of changes. A new creative direction after concept approval is additional work.\u003c\/p\u003e\n\u003ch2\u003e500 business cards, designed and printed\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eA coordinated, double-sided card design for one person or business, including an optional QR code linking to your website.\u003c\/li\u003e\n\u003cli\u003eTwo consolidated design revision rounds and a proof for your approval before printing.\u003c\/li\u003e\n\u003cli\u003e500 standard rectangular, full-color business cards on standard cardstock, with standard shipping to one address in the contiguous United States included.\u003c\/li\u003e\n\u003cli\u003eThe final print-ready artwork so you can reorder later.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePremium finishes, specialty shapes, multiple employee versions, rush printing, and other shipping destinations are quoted separately. Printing starts after you approve the final proof.\u003c\/p\u003e\n\u003ch2\u003eIncluded launch essentials\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDomain connection:\u003c\/strong\u003e help connecting one domain you own to the new store.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eSearch foundations:\u003c\/strong\u003e page titles, meta descriptions, image alt text, and Google Search Console connection and sitemap submission.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003eBasic measurement:\u003c\/strong\u003e configure Shopify analytics and one compatible analytics integration if requested, with available consent settings.\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003ePolicy-page setup:\u003c\/strong\u003e format and add client-approved privacy, return, shipping, and service policies or platform templates for your review.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLaunch checks:\u003c\/strong\u003e mobile and desktop layout review, navigation and form testing, chat checks, and a test checkout using an available test method.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandover:\u003c\/strong\u003e a 60-minute training session and a short guide to updating your site, managing orders, and answering chat.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e30 days of launch bug fixes:\u003c\/strong\u003e corrections to delivered features that do not work as agreed. New content, redesigns, third-party outages, and ongoing maintenance are separate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eOptional add-ons\u003c\/h2\u003e\u003cp\u003eChoose only the extras you need. These are one-time charges in addition to the $2,495 package.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169098427\"\u003eBusiness Email Setup — $99\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169131195\"\u003eGoogle Business Profile Setup — $149\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169163963\"\u003eSocial Branding Kit — $99\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169196731\"\u003eAdditional Website Page — $149\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169229499\"\u003eAdditional Simple Web Tool — $299\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"\/products\/business-launch-package-optional-add-ons?variant=48378169262267\"\u003eAdditional Training Hour — $99\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAdd the main package to your cart, then choose each extra from the add-ons listing. You can add multiple extras separately. The core package already includes two web tools and a 60-minute training session.\u003c\/p\u003e\u003ch2\u003eHow we get you launched\u003c\/h2\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlan:\u003c\/strong\u003e we confirm your business goals, page list, products, two interactive tools, and project schedule in a written scope.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDesign:\u003c\/strong\u003e approve your logo direction and website layout, then provide consolidated feedback.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBuild and test:\u003c\/strong\u003e we assemble your store, connect the agreed services, and test the customer journey.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLaunch and hand over:\u003c\/strong\u003e approve the finished website and card proof, receive training, and take control of your accounts and files.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eContact Kituwa IT through the website chat before ordering so we can confirm the package fits your project. Your delivery schedule is agreed before work starts and depends on timely content, feedback, account access, and third-party approvals. Printed cards may arrive separately from the website launch.\u003c\/p\u003e\n\u003ch2\u003eYour accounts stay yours\u003c\/h2\u003e\n\u003cp\u003eYour domain, Shopify store, email, and connected services are held in your own accounts. You receive the final approved brand files and custom deliverables, subject to any third-party licenses. You can manage the site yourself or arrange separate ongoing help.\u003c\/p\u003e\n\u003ch2\u003eWhat is separate?\u003c\/h2\u003e\n\u003cp\u003eThe package covers the agreed design, setup, build, and standard card printing. Recurring platform costs, domain registration, email hosting, paid themes and apps, payment-processing fees, ad spend, and ongoing support are paid separately. We confirm any optional purchases before proceeding.\u003c\/p\u003e\n\u003cp\u003eAdditional pages or listings, extensive catalog or email migration, custom backend software, premium print upgrades, and work outside the agreed scope receive a separate quote. This is a website and branding launch package; business registration, legal or tax advice, trademark clearance, advertising management, and guaranteed sales or search rankings are not included.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReady to give your business a professional start?\u003c\/strong\u003e Message Kituwa IT through the website chat to discuss your project.\u003c\/p\u003e","brand":"Kituwa IT","offers":[{"title":"Complete Business Launch","offer_id":48378135314619,"sku":"KIT-LAUNCH-COMPLETE","price":2495.0,"currency_code":"USD","in_stock":true}]}],"url":"https:\/\/kituwa.com\/collections\/shop-kituwa-it.oembed","provider":"Kituwa.com","version":"1.0","type":"link"}