Discover
We document the problem, desired outcome, team size, location, existing equipment, current software, and any deadlines or downtime limits.
How It Works
A practical path from problem to working system
Clear decisions before any hardware is ordered.
You bring the business problem. We turn it into a defined plan, confirm costs and responsibilities, build and test the solution, then install it and show your team how to use it.
Choose your starting point
You do not need a technical shopping list.
Use a planning tool when you want to explore first, or describe the problem directly when you already know what is going wrong.
Explore software
Software Planner
Compare the subscriptions you use with private, self-hosted alternatives and save the plan for server sizing.
Build a software plan → Size the systemServer Configurator
Translate users, applications, storage, growth, backup, and uptime needs into a practical hardware estimate.
Size a server → Talk it throughConsultation
Best for repairs, Wi-Fi, PC upgrades, migrations, unusual requirements, or anyone who would rather skip the calculators.
Describe the problem →The project path
Five steps from your first call to a working system.
The size of the job changes, but the decision process stays consistent. You know what is being done, what is included, and what happens next.
Assess
We check compatibility, capacity, security, network conditions, data migration, backup needs, and whether your current hardware can be reused.
Approve
You receive a clear scope or quote covering price, timing, included work, hardware, subscriptions, travel, training, and responsibilities.
Build and test
Equipment is configured, updated, secured, and tested before shipment or arranged delivery. We verify the agreed applications and storage plan.
Install and hand off
We connect the system, confirm access and backups, demonstrate the important workflows, provide instructions, and explain the support period.
Before work begins
What we confirm with you.
- The outcome and success criteria
- What equipment and software can be reused
- What is included and what costs extra
- Expected cost, schedule, travel, and downtime
- Migration, backup, and account responsibilities
- Training and post-installation support
At handoff
For projects with setup service.
- A tested system—not an unopened box
- Working user access and network connection
- Backup expectations explained clearly
- Basic operating instructions for your team
- Hardware and workmanship warranty details
- A clear route for follow-up help
Remote setup & delivery
Built around your workplace.
Servers are built to order with your compatible software installed, then shipped or delivered by arrangement. Choose self-setup, or add a scheduled remote setup session: connect power and internet, then we finish the agreed configuration with you. On-site setup around Asheville is also available as a paid add-on.
Common questions
Useful answers before you call.
Do I need to buy a new server?
No. If existing hardware is suitable and dependable enough for the job, the plan can use it. New hardware is recommended only when capacity, reliability, supportability, or power use makes replacement sensible.
Can I order a complete package without a consultation?
Yes. The package includes the server and requested compatible software installed before shipping. Tell us your OS, apps and settings in the order; we confirm build details before sourcing. You handle final configuration yourself unless you purchase remote or on-site setup. We recommend a consultation or setup service for most businesses.
Will there be downtime?
Some migrations, PC repairs, router changes, and server cutovers can interrupt access. Expected downtime and the timing of the change are discussed before work begins.
Does mirrored storage or RAID replace a backup?
No. Redundant drives help with certain hardware failures, but they do not protect against deletion, corruption, theft, fire, or every other loss. A separate backup plan is discussed for projects involving important data.
What happens after installation?
We verify the agreed functions, show your team the essential workflows, and explain any separately purchased support service. Longer-term support can be scoped separately when needed.
Ready when you are
Start with the problem. We will help define the system.
Tell us what is unreliable, scattered, slow, difficult to back up, or costing too much. We’ll help you choose the next step, with no pressure to buy.