Scheduled Remote IT Support

Book time with Mike to troubleshoot one computer, account, or supported self-hosted system.

Choose your appointment

• 30 minutes — $69: one focused issue, such as a setting, software error, connection problem, or first diagnosis.
• 60 minutes — $125: more time to investigate a problem, make agreed changes, and check the result.

What we can work on

• Linux desktop or server issues, Docker containers, application configuration, and routine computer troubleshooting.
• Supported email, DNS, printer, file-sharing, and remote-access problems.
• A short recap of changes, checks completed, and any remaining work.

What the appointment covers

The purchase covers the selected amount of hands-on time for one agreed issue. Diagnosis is useful work even when a repair cannot be completed in that session. We explain any next step before you choose whether to continue. A working internet connection and suitable remote access are required; a second device may be needed for guided troubleshooting.

Need help urgently?

Use Emergency Help to check immediate availability. Scheduled appointments have no emergency response commitment. Hardware repair, major migrations, data recovery, and incident response need a separate scope.

Before you order

Contact Mike with your goal, equipment or apps, and preferred appointment times. We confirm compatibility, the included work, and scheduling before you buy. Please do not send passwords, recovery codes, or private records through the contact form.

How delivery works

This is a remote professional service. No physical item is shipped and checkout does not reserve an immediate appointment. You keep ownership of your accounts and enter your own credentials. Hardware, subscriptions, third-party fees, and work beyond the selected scope are separate; any extra work needs your approval.